The Evolution Of Hosted Telephony
No one knows where the future holds or what kind of phones are going to be there some few years to come. Certainly, there will be more conversations on the internet. Hosted telephony was invented about five decades ago.Centrex is the system that has helped in the running of hosted telephony through the phone lines. Some part of this system is still being used today. Centrex is a system that can be accessed using special phones that are connected to it through normal phone lines. When compared to the internet system used today, it’s a bit behind, but it still works well enough. It is evident that hosted telephony did face a hard time when it was invented.
The system works favorably today compared to the past. Around the world, people refer to this system as the cloud. For telephony to be rendered a stable source of communication, it took three decades. For both business and domestic use, it is termed as the best since its cost of use is very low. According to telephony, the number of people using the internet had grown to 200 million in 2015. Many people who are experienced in communication technology describe telephony as a brilliant service.
It took several years for hosted telephony to be stable since the broadband available was not up to the mark. VoIP was also highlighted as one of the challenges that were faced by hosted telephony. It was termed to be flaky then.
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There was negative information from critics which led to the deterioration of the service in the market. As seen today, VoIP is now a very stable system. Flexibility of services is also a plus for the system being reliable. Additionally, the phones being produced today do not need any configuration. Since the phone is not limited to any service, the phone can work out of the box. There is an increased in high audio calls due to the increased technology. In most of the countries around the world, hosted telephony has become the most dominant form of service. The system hit the four million users mark in the United Kingdom back in 2015.
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This figure has increased significantly to at least six million. In the recent day, many companies have participated in the buying of this system. It is usually installed in the business premises and attached to lines and extensions of the phone. Later, the company has a responsibility of maintaining the system or hiring someone to maintain it for them. Significant improvements have been seen due to advantages characterized with the system such as low capital investment, scalability and the ability of the system to be compatible with other devices connected to it.